COMMERCIAL
Restaurants, bars & nightlife
Bring dining rooms, bars, entrances, and service areas together to review guest incidents, queues, and activity after closing.
Discuss your projectPlatform in development · Proposed workflows
THE BIGGER PICTURE
Keep the whole shift in view.
A restaurant changes from preparation to service to closing; a bar can become busiest after dark. The planned BlackSight workflows give managers a way to review those transitions, understand an incident before and after it escalates, and route relevant alerts to the person responsible for that shift.
WHERE VIDEO BECOMES USEFUL
Built around your day.
Real-time monitoring, alerts, and incident review. Planned around the needs of your site.
Review guest incidents
Find the time and location of a reported spill, dispute, or damaged item. Keep surrounding footage with the incident so the review has context.
Watch entrances and queues
Explore duration and occupancy rules around waiting areas, door queues, and unattended service points.
Support staff during altercations
Possible fighting alerts are a planned workflow for human verification. Give the duty manager the location and relevant footage to assess a response.
Protect the closed venue
Set intrusion rules around service doors, outdoor seating, and defined closed hours. The planned notification workflow sends the location and relevant footage to the nominated contact.
EXAMPLE WORKFLOW · PLANNED
An argument starts outside a late-night venue
An example of how the proposed workflow could connect an event, a review, and a useful record.
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Surface the event
A proposed activity rule flags a possible altercation near the entrance.
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Check what is happening
The duty manager reviews the clip and live view before directing staff.
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Keep the sequence
Preserve the lead-up and aftermath with incident notes for an authorized follow-up.
START WITH A USEFUL VIEW
The right coverage.
In the right places.
Camera planning priorities to discuss with your dealer or installer.
Entrance and outdoor areas
Review coverage of queues, patios, and the transition from the street, including low-light conditions.
Dining and bar spaces
Plan around crowds, changing furniture, reflections, and views obscured by standing guests.
Service and delivery doors
Cover deliveries and closing activity, with access to footage limited to the appropriate managers.
YOUR CONNECTED TOOLKIT
The capabilities behind it.
A selection from our roadmap for this industry. Availability and supported configurations will be confirmed as each capability is tested and released.
Intrusion/zones/tailgating
Monitor restricted areas and correlate entry with access events.
Planned · IntelligenceLoitering/duration
Identify activity that continues beyond a configured duration.
Planned · IntelligenceFalls and fighting
Review potential falls and altercations with the relevant footage.
Planned · Advanced roadmapNotifications
Send the right event to the right people through configured channels.
Planned · FoundationClip exports
Export relevant footage with its camera and timestamp context.
Planned · FoundationExternal event correlation
Link video to point-of-sale, access-control and sensor events.
Planned · Advanced roadmapWHEN YOUR SITE DOES MORE
Explore connected environments.
Property
Hotels & resorts
Review guest incidents, entrances, shared amenities, and service areas across hotels and resorts without losing the context between locations.
Commercial
Retail & grocery
Connect shop-floor activity, entrances, stockrooms, and transaction context to help store teams review incidents across one location or many.
Community
Museums & entertainment venues
Bring galleries, entrances, performance spaces, and service areas together for visitor-incident review and event-day coordination.
BUILD WITH BLACKSIGHT
Bring your next
project into view.
We're building for dealer-led installations. Tell us about your locations, existing cameras, and the workflow that matters first.
Join the partner conversation