COMMERCIAL
Retail & grocery
Connect shop-floor activity, entrances, stockrooms, and transaction context to help store teams review incidents across one location or many.
Discuss your projectPlatform in development · Proposed workflows
THE BIGGER PICTURE
Find the moment behind the report.
A report from the till, a missing item, or a customer complaint often starts with an approximate time. BlackSight is being designed to help teams narrow that search, follow the available views, and share a focused incident record without giving every employee access to every store.
WHERE VIDEO BECOMES USEFUL
Built around your day.
Real-time monitoring, alerts, and incident review. Planned around the needs of your site.
Investigate reported loss
Review relevant aisles, entrances, and stockroom transitions around a reported incident. Search describes visible activity; staff still determine what happened.
Connect transaction context
Plan to bring supported point-of-sale events beside the relevant video, making a disputed return or checkout event easier to review.
Spot growing queues
Use planned counts and duration rules around checkout or service areas. Notify the store team when a defined queue or unattended-station condition needs a look.
Support multiple stores
Manage permissions by location and share selected clips with authorized regional reviewers, keeping unrelated footage out of the investigation.
EXAMPLE WORKFLOW · PLANNED
A customer disputes a checkout incident
An example of how the proposed workflow could connect an event, a review, and a useful record.
-
Narrow the time
Start from the reported transaction time and the relevant checkout area.
-
Review nearby views
Check the interaction and surrounding activity before drawing a conclusion.
-
Share the right clip
Prepare a focused export for the authorized manager, with redaction included in the roadmap.
START WITH A USEFUL VIEW
The right coverage.
In the right places.
Camera planning priorities to discuss with your dealer or installer.
Entrances and exits
Capture the transition into the store with attention to bright windows and changing daylight.
Checkout and service
Cover interactions while keeping payment screens and sensitive customer information out of view.
Aisles and stockrooms
Account for shelving, displays, and stock that may block views as the store layout changes.
YOUR CONNECTED TOOLKIT
The capabilities behind it.
A selection from our roadmap for this industry. Availability and supported configurations will be confirmed as each capability is tested and released.
Natural-language search
Describe what you are looking for in everyday language.
Planned · IntelligencePeople/vehicle counts
Understand movement with people and vehicle counting.
Planned · Advanced roadmapUnattended stations/idle assets
Highlight unattended stations and assets left inactive.
Planned · Advanced roadmapClip exports
Export relevant footage with its camera and timestamp context.
Planned · FoundationExport redaction
Create reviewed, redacted exports while retaining the original evidence.
Planned · Advanced roadmapExternal event correlation
Link video to point-of-sale, access-control and sensor events.
Planned · Advanced roadmapWHEN YOUR SITE DOES MORE
Explore connected environments.
Commercial
Restaurants, bars & nightlife
Bring dining rooms, bars, entrances, and service areas together to review guest incidents, queues, and activity after closing.
Commercial
Banks & financial institutions
Review branch entrances, ATM approaches, shared customer areas, and restricted access with tightly controlled footage permissions.
Property
Property management
Bring entrances, delivery areas, parking, and shared spaces together for clearer incident review across a property portfolio.
BUILD WITH BLACKSIGHT
Bring your next
project into view.
We're building for dealer-led installations. Tell us about your locations, existing cameras, and the workflow that matters first.
Join the partner conversation