PROPERTY
Hotels & resorts
Review guest incidents, entrances, shared amenities, and service areas across hotels and resorts without losing the context between locations.
Discuss your projectPlatform in development · Proposed workflows
THE BIGGER PICTURE
A better view of the guest journey.
A guest incident can involve reception, a corridor, a restaurant, and an outdoor area. BlackSight is being designed to connect the relevant views for authorized hotel teams, giving duty managers a practical way to review what happened while respecting the boundary between shared spaces and private accommodation.
WHERE VIDEO BECOMES USEFUL
Built around your day.
Real-time monitoring, alerts, and incident review. Planned around the needs of your site.
Review guest reports
Locate footage around a reported time and place, then keep the lead-up and aftermath together for the duty manager.
Connect large properties
Bring buildings, entrances, parking, and shared amenities into a common incident workflow across a resort or hotel group.
Watch service access
Use planned access-event correlation and restricted-zone rules at loading doors and staff-only transitions. Give the duty manager a relevant alert and view when an event needs verification.
Coordinate shift handovers
Keep selected clips and incident notes together so an investigation can continue when a new manager takes over.
EXAMPLE WORKFLOW · PLANNED
A guest reports an incident overnight
An example of how the proposed workflow could connect an event, a review, and a useful record.
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Locate the relevant period
Start with the reported location and the approximate time from the guest's account.
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Connect the shared areas
Review the available views around the event, preserving context rather than relying on a single frame.
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Hand over the investigation
Keep clips and notes accessible to the authorized duty manager on the next shift.
START WITH A USEFUL VIEW
The right coverage.
In the right places.
Camera planning priorities to discuss with your dealer or installer.
Reception and entrances
Plan clear views of arrivals and interactions while avoiding close capture of identity documents or payment screens.
Shared amenities
Cover appropriate public areas such as lounges and outdoor approaches, with privacy boundaries agreed by the operator.
Service areas
Connect delivery and staff-access views with permissions that reflect the role of each team.
YOUR CONNECTED TOOLKIT
The capabilities behind it.
A selection from our roadmap for this industry. Availability and supported configurations will be confirmed as each capability is tested and released.
Timeline and playback
Move through a recording by time, with clear playback controls.
Planned · FoundationClip exports
Export relevant footage with its camera and timestamp context.
Planned · FoundationIncident collaboration
Bring footage, notes, annotations and discussion into one incident record.
Planned · Advanced roadmapMultiple sites
Organize locations and cameras under one customer account.
Planned · FoundationScoped permissions
Give each person the camera and feature access their role needs.
Planned · FoundationExternal event correlation
Link video to point-of-sale, access-control and sensor events.
Planned · Advanced roadmapWHEN YOUR SITE DOES MORE
Explore connected environments.
Commercial
Restaurants, bars & nightlife
Bring dining rooms, bars, entrances, and service areas together to review guest incidents, queues, and activity after closing.
Community
Pools & aquatic facilities
Bring pool access, deck activity, incident recordings, and future swimmer-safety research into a controlled workflow for trained facility teams.
Property
Property management
Bring entrances, delivery areas, parking, and shared spaces together for clearer incident review across a property portfolio.
BUILD WITH BLACKSIGHT
Bring your next
project into view.
We're building for dealer-led installations. Tell us about your locations, existing cameras, and the workflow that matters first.
Join the partner conversation